Home Why AFS? Meet the Team

Many organizations introduce their teams with lengthy biographies that are meant to impress, while in actuality, tend to be more self-serving. At AFS, we believe the important things to introduce and present are our levels of service and support that are designed to help you succeed. AFS has both internal and external teams.

Our internal teams have evolved over the years to better serve our producers. AFS has grown from a small, two-person team to a much larger company, organized along business functions:

Marketing (x129) This team coordinates all of AFS's marketing programs, answers questions from prospects, oversees distribution of marketing kits and sales materials, and coordinates proposal fulfillment to all AFS producers and prospects. In addition, this team delivers valuable sales concepts and assistance.

Operations & Fulfillment (x128) This team provides you with all the appropriate marketing information and sales literature that is needed to complete your sale in your state. Although it may not seem like it, this task is actually quite complex. Because AFS works with a large number of insurance companies that have a large number of products, as well as serves a large number of producers in nearly every state, the amount of information we keep in stock is enormous. We pride ourselves on ensuring that each producer receives the most current and accurate information on products approved in the state that holds his/her license. In fact, though most requests are processed within 48 hours, we will not send out information to our producers without having first done the necessary research. This team is a real time-saver for you! The Operations & Fulfillment team also ensures you have the needed product's specific forms, and is responsible for coordinating all of your requests for information (except proposals--see marketing department).

Licensing & Contracting (x126) This team coordinates producer licensing and contracting through AFS for various insurance companies.

Broker Services (x121) This team oversees our securities operations as well as helps you with new business, including follow-up. The Broker Services team also administers transfers and exchanges for producers. Our producers who are licensed in securities receive office and sales support from this team.

New Business Processing (x127) This team, with the assistance of the AFS automated business management system, processes new business effectively and efficiently, and subsequently tracks and follows up on your business. This team makes sure that you are paid commissions in an accurate and timely manner. Our non-security producers also receive a range of office and sales support from this team.

The AFS external team includes many consultants and supporting experts. Over the years, AFS has built a strong network of professionals around the country including attorneys, accountants, marketing consultants, and product experts, who help AFS producers with everything from tax and legal advice to designing direct mail campaigns and advance case consultations. In short, when a producer needs an answer, they not only have the benefit of all of AFS's experience and expertise, but also access to an unparalleled support network.

In this day and age, technology really matters. The AFS Team is supported by a state-of-the-art LAN, digital document processing and the latest in Internet technology. Our CRM software was designed to maximize our efficiency in dealing with you, our client.
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